Vehicle Protection Plans

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VEHICLE PROTECTION PLAN

It’s no surprise that most major repairs are needed after the original factory warranty has expired, which means you will have to deal with all the inconvenience, time, energy and expense of
those repairs.

THREE COVERAGE LEVELS*

  • PLATINUM COVERAGE
  • GOLD COVERAGE
  • POWERTRAIN COVERAGE
* Coverage level availability may be limited based on the age, mileage, make and model of your vehicle. A deductible may apply.

Depending on the age and mileage of your vehicle, you can purchase up to 120,000 miles of coverage. The Vehicle Protection Plan begins on the purchase date and expires according to the term and mileage selected, whichever occurs first, and may include a deductible depending on the option selected. You can select from a national network of over 6,000 authorized service centers or any licensed repair facility in the U.S. or Canada.

PLAN FEATURES*

3 plans come with the following additional features to keep you moving.

ALTERNATE TRANSPORTATION COVERAGE
Reimbursement up to $40 per day for up to 10 days per covered mechanical breakdown. Coverage includes reimbursement for public transportation, rental car services or ridesharing services using a licensed rental agency, authorized dealer or ridesharing service

TOWING COVERAGE
Reimbursement of up to $100 in towing charges per covered mechanical breakdown.

TRAVEL COVERAGE
If you’re more than 100 miles from home when you experience a covered mechanical breakdown, reimbursement of up to $100 per day, up to $500 per occurrence, for food and lodging.

FLUIDS COVERAGE
Replacement of necessary fluids, oils, greases, lubricants, and approved air conditioner gases needed in conjunction with a covered repair.

IMPROVED RESALE
Each plan is fully transferable to a subsequent owner, making your car more appealing to potential buyers.

FINANCING
The cost of the selected plan can be included in the financing of your vehicle.

OVER 6,000 SERVICE CENTERS NATIONWIDE
Receive service at greater than 6,000 authorized service centers or any licensed repair facility in the U.S. or Canada.

* See service contract for additional details.

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TOLL-FREE CLAIMS SERVICE
Our representatives will provide you with claims service, authorization and access to an authorized repair facility near you. Just call 800-327-5172.

NATIONAL COVERAGE
Enjoy peace of mind with a Fidelity Warranty Services Vehicle Protection Plan, knowing that you are covered anywhere in the U.S., its territories or possessions, or Canada.

DIRECT PAYMENT
Participating dealers can be paid directly for authorized repairs. You do not have to pay and wait for reimbursement.

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ADDITIONAL INFORMATION
This optional Vehicle Protection Plan will not pay or reimburse for mechanical breakdowns caused by misuse, abuse, negligence (including the negligence of any repair facility), improper towing, lack of maintenance of the failed covered part, contamination, damage as the result of continued operation with an overheat condition, lack of coolant or lubricants, lack of oil viscosity, sludge, restricted oil flow, salt, rust and rust damage, environmental damage or chemicals.

No payment or reimbursement for the correction of oil consumption, repair of worn rings, or any repairs for a reduction in engine efficiency that must be performed on your vehicle when a Mechanical Breakdown has not occurred. See service contract for complete details

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CAR CARE SERVICE PLAN

 

Most factory warranties are valid only if you maintain your vehicle regularly. The Car Care Service Plan includes valuable maintenance services that help you keep your vehicle qualified for factory warranty protection.

The Car Care Service Plan is simple:

  • Maintenance visits can be pre-scheduled.
  • Bring your car and coupon booklet to your service department.

Major repairs on today’s automobiles can be costly. Help protect your investment and your peace of mind with a Car Care Service Plan.

 

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CAR CARE PLAN FEATURES

The Car Care Service Plan may include the following:

LUBE, OIL AND FILTER
Help keep your vehicle operating smoothly and helps ensure the long life of your engine.

CLEAN AND ADJUST BRAKES
Helps keep your brakes operating at peak performance.

MULTI-POINT VEHICLE INSPECTION
Helps identify any need for preventative maintenance before it’s a major problem.

TIRE ROTATION (PLUS PLANS ONLY)
Helps ensure your tires wear evenly and last longer.

AIR CLEANER REPLACEMENT (PLUS PLANS ONLY)
Air pollutants can cause harmful deposits to form in your fuel injection system, affecting fuel economy, engine performance, and power.

CROSS COUNTRY MOTOR CLUB DRIVER’S ONECARD MEMBERSHIP
Standard Plans receive one free year of membership without key/key fob replacement service. Plus Plans receive free term-of-contract membership with key/key fob replacement service.

  • Key Replacement Service*
  • 24-hour Roadside Assistance: $50 per occurrence
  • Emergency Towing Coverage: $50 per occurrence
  • Lost Key Retrieval
  • Trip Planning and Travel Discounts
  • Cross Country Perks

These are some of the features that may be included with the optional Car Care Service Plan. For exact coverages, exclusions, and limitations, please review the contract itself and Driver’s OneCard Guide to Membership.

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*In the event that your vehicle key and/or key fob
is lost, stolen or destroyed, Driver’s OneCard will pay the cost of repairing or replacing the key
and/or key fob up to $400, per single incident per year of the term of the contract.
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ROAD HAZARD TIRE & WHEEL PROTECTION PLAN

 

The Tire & Wheel Protection Plan repairs or replaces tires damaged by road hazards, which include debris on the road surface or road surface conditions such as potholes, cracks and breaks.

Provides for the replacement of wheels only when or if the wheel cannot be balanced, will not hold air, or the damage has affected the structural integrity of the wheel.

Cosmetic and structural damage to tires and wheels caused by collisions with curbs or abnormal wear and tear are not covered.

Any tire and/or wheel failure caused by accidents, theft, vandalism, misuse, negligence is also not covered.

PLAN FEATURES*

Two plan options come with the following additional features to keep you moving.

STANDARD PLAN
Up to $200 for each tire and up to $200 for each wheel replacement; $40 per repair limit. $1,200 lifetime maximum for the duration of the contract.

DELUXE PLAN
$40 per repair limit. $5,000 lifetime maximum for the duration of the contract.

TOLL-FREE CLAIMS SERVICE OPTIONAL TOWING/ROADSIDE ASSISTANCE
If this option is selected, in addition to the benefits provided under the Road Hazard Tire & Wheel Protection Plan, you will receive:

  • Up to $50 per occurrence, for towing and/or roadside assistance expenses incurred in connection with a covered tire and/or wheel.
ADDITIONAL INFORMATION
This information is intended to provide
only an outline of the types of coverages, exclusions, and limitations of the Road Hazard Tire Contract just described and should not be relied upon when purchasing this contract. For exact coverages, exclusions, and limitations, please review the contract itself.

The Plan is optional and expires according to the contract term selected or when the lowest tread depth reaches 2/32nds of an inch, whichever occurs first.

Coverage is limited to the original set of tires on the vehicle at the time of purchase and new replacement tires.

This contract is transferable to another owner but not to another vehicle.

* See service contract for additional details.

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TOTAL LOSS PROTECTION PLAN

 

It’s called the “gap”. It’s the difference between the Amount Owed on your Retail Installment Sales Contract/Lease Agreement and the Actual Cash Value of your vehicle at the time of a Total Loss. The Amount Owed does not include missed payments, payment extensions, deferred payments, accrued interest, late fees, disposition fees, penalty fees, early termination fees or finance charges incurred after the date of loss.
Also, if the insurance company valuation used to calculate the Actual Cash Value is less than 90% of the NADA value of your vehicle, the NADA value will be used in determining the “gap” amount (which means a smaller amount may be waived).

If your car is determined to be a Total Loss, this “gap” could translate into thousands of dollars that you would still owe after the settlement from the auto insurance company. The Plan excludes total loss claims denied by your automobile insurance company. This is an optional waiver product and is not required for you to obtain financing for the purchase or lease of a vehicle.

PLAN SPECIFICS

  • AVAILABLE FOR NEW AND USED VEHICLES VALUED OR FINANCED UP TO $100,000
  • DEPENDING ON THE OPTION YOU OF YOUR INSURANCE DEDUCTIBLE
  • MAXIMUM AMOUNT THAT MAY BE PAID IS THE LESSER OF $50,000 OR THE AMOUNT ACTUALLY OWED ON THE RETAIL INSTALLMENT SALES CONTRACT/LEASE AGREEMENT AS OF THE DATE OF LOSS
  • AVAILABLE ON BOTH RETAIL SALE AND LEASED VEHICLES

TWO OPTIONS*

GAP+
Gap does not waive your insurance deductible.

GAP PLUS (GPP)+
Gap Plus (GPP) waives your auto insurance deductible up to a maximum of $1,000. It is included in the calculation to determine the amount waived.

+Both options may not be available in all states.

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ADDITIONAL INFORMATION
Claims must be submitted within 90 days of auto insurance company settlement or date of the loss if no insurance exists. Upon refinancing, the contract will terminate. A refund will be made within 90 days only upon written request by the customer. This information is intended to provide only an outline of the terms and conditions of the Total Loss Protection Plan described in this brochure and should not be relied upon at the time of purchase or lease of your vehicle. For exact terms and conditions, please review the Total Loss Protection contract itself. Ask your salesperson or Finance Manager for the Total Loss Protection/GAP option you prefer.

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EXCESS WEAR & TEAR FOR LEASED VEHICLES

 

With Leased Vehicle Excess Wear & Tear, you may not have to worry about unexpected wear and tear charges at the end of your lease. Leased Vehicle Excess Wear & Tear will help keep you driving worry-free.

Leased Vehicle Excess Wear & Tear may waive up to $7,500 for excess wear and tear repairs to the following parts:

  • Tires
  • Paint
  • Exterior dents and dings
  • Windshield and glass
  • Headlamps, tail lamps, light bulbs
  • Bumpers, step bumpers, surrounding trim
  • Wheels and wheel covers
  • Factory audio equipment
  • Convertible, padded and vinyl tops
  • Upholstery and interior
  • Carpets
  • Truck bed liners
  • Rubber door seals
  • Mirrors
  • Nameplate badges and hood ornaments
  • Door handles
  • Moldings, trim, metal, chrome
  • Belts and hoses

Leased Vehicle Excess Wear & Tear will not waive any charges due to improper repairs, removal of bumper stickers, signs, lettering, excess mileage charges or from other occurrences as listed in the Excess Wear & Tear Addendum. This information is only a general outline of the Leased Vehicle Excess Wear & Tear Plan. Please refer to the Leased Vehicle Excess Wear & Tear Plan Addendum for specific details.

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